Security & Compliance
Enterprise Security. Zero Compromise.
Every byte of data on DialHub is encrypted, audited, and governed by the strictest compliance frameworks. Security isn't a feature—it's the foundation.
Compliance
Industry-Leading Certifications
We maintain the highest standards of compliance so your organization can communicate with confidence.
SOC 2 Type II
Annual third-party audit of security controls, availability, and confidentiality.
HIPAA
Full compliance for healthcare organizations with BAA agreements available.
GDPR
EU data protection compliance with US-based data residency on AWS infrastructure.
ISO 27001
Certified information security management system across all operations.
PCI DSS
Payment card industry compliance for secure transaction handling.
99.999% SLA
Five-nines uptime guarantee backed by redundant cloud infrastructure.
Architecture
Defense in Depth
Multiple overlapping security layers ensure that no single point of failure can compromise your data.
End-to-End Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit across every channel—voice, video, and messaging.
Data Residency Controls
Choose where your data lives. US-based deployments with regional options as your business grows.
Real-Time Threat Monitoring
24/7 SOC team with AI-powered anomaly detection scanning millions of events daily for suspicious activity.
Zero-Trust Access
SSO, MFA, role-based access controls, and hardware security key support. Every request is verified, every time.
Automated Disaster Recovery
Multi-region failover with sub-60-second recovery time. Your communication platform never goes dark.
Penetration Testing
Quarterly third-party pen tests and continuous bug bounty program to identify and remediate vulnerabilities proactively.
Privacy
Your Data, Your Rules
DialHub never sells, shares, or monetizes customer data. We are a communications platform—not an advertising company.
- Full data export and deletion upon request
- Configurable retention policies per organization
- No third-party trackers in the core platform
- Dedicated Data Protection Officer on staff
- Annual transparency reports published publicly
